Questions & Answers

When can I start using the Novus card for my purchases?

We are hard at work to make sure you get to try the app as soon as possible. We are currently aiming to launch the app before the end of 2021. If you have signed up to the waitlist, you will be the first to know. Follow us on Instagram to get all the behind the scenes updates.

How can I invite my friends to join Novus?

At the moment, you can share the link to the Novus website or your referral link (generated when you sign up on our waitlist) with your friends who can join our community. Click here for your unique referral code and share it with your friends.

Do all payments with the Novus card generate positive impact?

Yes! Every single time you use your Novus card, you will be generating positive social and environmental impact, at zero additional cost to you, towards causes closest to you heart. Read our blogpost here to find out more about how we make that happen.

Can I choose the causes I want to support?

Yes! At Novus, we want to enable you to support those causes that are closest to your heart. Our highly customizable platform supports a wide range of priority social and environmental impact sectors where our community believes support is needed the most. If there is any sector you believe we are not covering, please fill out our waitlist questionnaire and add your suggestion in the Impact section and/or join our community forum.

What lifestyle verticals do you plan to cover with your in-app ethical and sustainable marketplace?

Our ultimate aim is to enable you, reward you and inspire you to live a more sustainable lifestyle with the support of our ethically and sustainability inspired marketplace. We are building a wide network of brand partners - across food, fashion, beauty, fitness, homeware, travel, mobility and other essentials for your lifestyle – with your feedback, and the rest of our community, in mind.

What financial services will be available at launch?

At Novus, we aim to offer outstanding banking services based on the core principles of transparency and customer experience – and we are starting with a debit card and mobile banking application with the following features at launch:

Payments: send, receive and request money from friends and family instantly, whether they are based in the UK or anywhere else in the world – with no hidden fees and attractive FX rates.

Money management: Get instant spending notifications, set budgets, create saving pots and see daily and monthly insights to keep your spending on track. In addition, you will be able to connect all your other bank accounts to Novus and manage all your finances within our app.

And on top of that you will enjoy our impact features as well as the ethical lifestyle platform which will also be available to you at launch.

What commitments come with signing up for the waitlist?

None. Only that we would love to have you as one of our first members when we launch officially.

By subscribing to our waitlist now, we will give you the opportunity to join us as a beta testing user and help us build your dream ethical digital banking and lifestyle application.

We will keep you posted with updates regarding the launch and meanwhile you can also follow us on our social media accounts.

When will the app become available?

We are working tirelessly on the Novus app, testing and developing, testing and developing, and we are looking to launch as soon as possible. We will keep you updated when you join our waitlist. Early subscribers will also have the opportunity to join us as beta testing users soon.

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